server repairs and it support
computer repairs and it support
IT support and repairs

ACS has been providing IT Support & Consultation over the last eight years to many organisations, companies and businesses in our area such as Llangollen Golf Club, Alter Ego Ltd, the Llangollen Town Clerk’s Office, and many more and we are always looking for more people that we can work with.

If you run a business and are looking for ongoing IT support or a one off consultation to deal with a particular problem, please contact me and I will arrange a free consultation where we can discuss your needs and what we can do for you.

If you would like more information on the support we can provide or on support contracts, please contact me. We are always happy to work with businesses on a one-off basis if you don’t want to take up a support agreement.

My office and shop is located in Rhosymedre near Wrexham but we cover businesses from Wrexham, Chester, Oswestry, Flint, Mold Llangollen, Corwen, Denbeigh, Chirk, Ruabon, Bala, Conway and More.

If your business is in anywhere in Flintshire, Wrexham, Denbighshire, Shropshire or Cheshire I will be happy to work for you and I have done work for businesses further away in such as in Caernarfonshire, Staffordshire, Merioneth and Montgomeryshire when needed.

If you are interested in more information or want my help please get in touch by calling us on 01978 822135 or 07545854820. For more ways to get in touch please visit our contact us page by clicking here.

Affiliated Businesses

Any Business who has a support agreement as described below with ACS technology gets discounts on basic services in addition to those of their support agreements. They get priority over non-affiliated businesses, though not over emergency work and finally, they also gain a 5% discount on any hardware purchased from us.

  • Callout/on-site work £45 for the first hour, £35 per hour thereafter. *
  • Collect and Return service £20. *
  • Workshop labour £25 per hour
  • Out of Hours/Emergency work £55 per hour *

* Mileage, parking and other fees may also apply please ask for details.

Discounts are available for multiple machines, payment will be arranged via monthly direct debit.

Extra – Remote, Workshop and Onsite Labour* –  £30 per month per machine

This service covers all, non-emergency labour charges and reduces the cost of emergency charges to £30 per callout during normal working hours or £30 per hour outside of normal working hours (see below).

* Mileage, parking and other fees may also apply please ask for details.

For more information about our Support services please click here.

Popular Services for Businesses:

  • Hosted Exchange emails – £3.75 per mailbox
  • Bitdefender Gravity Zone Managed Security Software – £3.50 per device per month
  • Office 365 Business – £10 per month per user
    • Desktop Office 2016: Outlook, Word, Excel, PowerPoint, OneNote. Access and Publisher for PC only
    • Web versions of Word, Excel and PowerPoint
    • 1TB file storage with OneDrive for Business
    • One licence covers 5 phones, 5 tablets, 5 PCs or Macs per user
    • Managment services also available
  • Office 365 Business Premium – £13 per month per user
    • Business-class email with 50GB mailbox
    • Desktop Office 2016: Outlook, Word, Excel, PowerPoint, OneNote. Access and Publisher for PC only
    • Web versions of Word, Excel and PowerPoint
    • 1TB file storage with OneDrive for Business
    • Skype for Business, including video conferencing meetings
    • One licence covers 5 phones, 5 tablets, 5 PCs or Macs per user
    • Managment services also available
  • All other Office 365 versions are also available – please ask for pricing

Additional Services-Please ask for Pricing

  • Custom System Building
  • Supply of IT equipment
  • Printer and Printer Supplies
  • Webhosting and related services
  • Basic IMAP email hosting
  • Backup systems and Acronis Backup Software
  • Acronis Cloud Backup
  • Hosted VoIP (hosted voice phone) Services
  • Wifi Installation and management
  • CCTV systems
  • Secure data destruction and IT equipment disposal
  • More – please ask for details

ACS provides I.T. services and support to many local businesses such as Llangollen Golf Club, Alter Ego Ltd, the Llangollen Town Clerk’s Office, Tytandderwen Caravan Site and many more and we are always looking for more people that we can work with.

If you run a business and are looking for support, please contact us, and we will arrange a free consultation where we can discuss your needs and what we can do for you.

If you would like more information on the support we can provide or on support agreements, please contact us. We are always happy to work with businesses on a one-off basis if you don’t want to take up a support agreement.

Our offices are located in Rhosymedre near Wrexham but we cover businesses from Wrexham, Chester, Oswestry, Flint, Mold Llangollen, Corwen, Denbeige, Carrog, Ruabon, Bala, Conway and More. If your business is in Flintshire, Wrexham, Denbighshire, Shropshire, Cheshire we will be happy to work for you and we have done work for businesses further away in such as in Caernarfonshire, Staffordshire, Merioneth and Montgomeryshire when needed.

If you are interested in more information or want out help please get in touch by calling us on 01978 822135 or 07545854820. For more ways to get in touch please visit our contact us page by clicking here.

Basic Pricing – Unaffiliated Businesses:

  • Callout/on-site work £50 for the first hour, £40 per hour thereafter. *
  • Collect and Return service £25. *
  • Workshop Labour £30 per hour
  • Out of hours/Emergency work £60 per hour. *

* Mileage, parking and other fees may also apply please ask for details. For non-emergency work, we don’t guarantee any response time, though we always try to help customers as quickly as we can. If you need help immediately please ask for an emergency callout.

Affiliated Businesses

Any Business who has a support agreement as described below with ACS technology gets discounts on basic services in addition to those of their support agreements. They get priority over non-affiliated businesses, though not over emergency work and finally, they also gain a 5% discount on any hardware purchased from us.

  • Callout/on-site work £45 for the first hour, £35 per hour thereafter. *
  • Collect and Return service £20. *
  • Workshop labour £25 per hour
  • Out of Hours/Emergency work £55 per hour *

* Mileage, parking and other fees may also apply please ask for details.

Support Agreements:

Basic – Remote Support only – £10 per month per machine

This service provides LogMeIn remote support software allowing us to remotely take control of PCs and laptops to provide help and fix problems an unlimited amount of times per months. We can also use this service to perform work on PCs out of your normal working hours so your own work is not disrupted. Please beware though that not all problems can be fixed remotely, and a working internet connection is required for this service. Also, while we will always try to help whenever you need it during normal working hours we cannot guarantee to always be available.

Discounts are available for multiple machines, payment will be arranged via monthly direct debit.

Extra – Remote, Workshop and Onsite Labour* –  £30 per month per machine

This service covers all, non-emergency labour charges and reduces the cost of emergency charges to £30 per callout during normal working hours or £30 per hour outside of normal working hours (see below).

* Mileage, parking and other fees may also apply please ask for details.

For more information about our Support services please click here.

Popular Services for Businesses:

  • Hosted Exchange emails – £3.75 per mailbox
  • Bitdefender Gravity Zone Managed Security Software – £3.50 per device per month
  • Office 365 Business – £10 per month per user
    • Desktop Office 2016: Outlook, Word, Excel, PowerPoint, OneNote. Access and Publisher for PC only
    • Web versions of Word, Excel and PowerPoint
    • 1TB file storage with OneDrive for Business
    • One licence covers 5 phones, 5 tablets, 5 PCs or Macs per user
    • Managment services also available
  • Office 365 Business Premium – £13 per month per user
    • Business-class email with 50GB mailbox
    • Desktop Office 2016: Outlook, Word, Excel, PowerPoint, OneNote. Access and Publisher for PC only
    • Web versions of Word, Excel and PowerPoint
    • 1TB file storage with OneDrive for Business
    • Skype for Business, including video conferencing meetings
    • One licence covers 5 phones, 5 tablets, 5 PCs or Macs per user
    • Managment services also available
  • All other Office 365 versions are also available – please ask for pricing

Additional Services-Please ask for Pricing

  • Custom System Building
  • Supply of IT equipment
  • Printer and Printer Supplies
  • Webhosting and related services
  • Basic IMAP email hosting
  • Backup systems and Acronis Backup Software
  • Acronis Cloud Backup
  • Hosted VoIP (hosted voice phone) Services
  • Wifi Installation and management
  • CCTV systems
  • Secure data destruction and IT equipment disposal
  • More – please ask for details
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