Business IT Support Wrexham

ACS Technology has been providing IT Support & Consultation services to businesses throughout Wrexham for a number of years now. When it comes to a professional support service you can trust ACS Technology to offer a cost-effective service that gives you complete peace of mind. Over the years we have worked with a number of organisations, companies and businesses including Llangollen Golf Club, Alter Ego Ltd and the Llangollen Town Clerk’s office. When you are looking for business it supports in Wrexham, you can rest assured that the team at ACS Technology have your needs covered no matter what business sector you are in. If you have a business in Wrexham or the surrounding areas and are looking for either ongoing IT Support or a one-off IT consultation to deal with a particular problem be sure to contact the team at ACS Technology, we are always happy to arrange a FREE consultation and discuss your needs and requirements. Simply pick up the phone today and speak to a member of the team.

 

IT Support For Your Business

Whether you run a small or medium-sized business in Wrexham, you can trust that our support technicians can help when it comes to both regular IT support and one-off IT support. From our office in Rhosymedre, we can easily provide effective IT support for businesses throughout Wrexham and the surrounding areas, no matter where you are based when you require an IT support engineer be sure to make ACS Technology your first port of call. Should you require any information on the business IT support services that we offer to clients throughout Wrexham and the surrounding areas, don’t hesitate to get in touch. A member of the team will always be on hand to answer any questions you may have and to arrange initial consultations. You can get in touch by simply calling 01978 822135 or 07545 854820, alternatively visit our contact us page for more ways to get in touch with our local support company.

IT Support for Affiliated Businesses

One of the many benefits of choosing ACS Technology as your business IT support company in Wrexham includes that discounts on the basic services we offer that you are entitled to. As an affiliated business of ours, you will also have priority over non-affiliated businesses, however, this does not apply to emergency work. Basic pricing for affiliated businesses:

  • Callout/on-site work for £45 for the first hour, £35 per hour thereafter
  • Collect and return service £20
  • Workshop labour £25 per hour
  • Out of hours/emergency work £55 per hour

Basic pricing for non-affiliated businesses

  • Callout/on-site work £50 for the first hour, then £40 per hour thereafter
  • Collect and return service £25
  • Workshop labour £30 per hour
  • Out of hours/emergency work £60 per hour

Please note that mileage, parking and other fees may apply so please ask for details. For non-emergency work, we don’t guarantee any response time, although we do try to help customers throughout Wrexham and the surrounding areas as quickly as we can. If you require urgent help, please ask for an emergency callout.

Our Business IT Support Agreements

Here at ACS Technology, we take great pride in offering a range of business it support services to clients throughout Wrexham and the surrounding areas. Whether you require remote it support or on site it support, you can trust that ACS Technology has your needs covered. With a basic and extra support agreement, you can have complete peace of mind that we will look after your it support needs.

Basic Support – Remote Support Only

At just £10 per month per machine, this is one of the most cost effective it support solutions in Wrexham. The basic it support service that we offer to customers throughout Wrexham and the surrounding areas provides LogMeIn remote support software, allowing us to remotely take control of your PCs and laptops to provide help and resolve problems. This service is unlimited so no matter how many times you need help, you can trust that ACS Technology are there for you. The basic it support service that we offer means that we can perform work on your PCs out of your normal working hours so that your work is not disrupted. However, you should be aware that not all problems can be resolved with a remote support service, you will also have to make sure that there is a working internet connection at the business for us to offer this service. Discounts are available for multiple machines, to discuss your individual requirements and needs simply get in touch with a member of the ACS Technology team.

Extra Support – Remote, Workshop and On-Site Labour

The extra service covers all non-emergency labour charges and offers a discounted rate of emergency callout charges to just £30 per hour. We can assist with your problems, remotely, at our workshop or at your premises. To discuss your individual requirements, simply speak to a member of the team, we are always willing to answer any questions you may have.

Our Popular Services

As well as offering businesses with IT support for any problems you may encounter, we also provide businesses with a range of other IT services. Some of our most popular services that we provide to businesses throughout Wrexham and the surrounding areas include:

  • Hosted Exchange emails – £3.75 per mailbox
  • Bitdefender Gravity Zone Managed Security Software – £3.50 per device per month
  • Office 365 Business – £10 per month per user
    • Desktop Office 2016: Outlook, Word, Excel, PowerPoint, OneNote. Access and Publisher for PC only
    • Web versions of Word, Excel and PowerPoint
    • 1TB file storage with OneDrive for Business
    • One licence covers 5 phones, 5 tablets, 5 PCs or Macs per user
    • Management services also available
  • Office 365 Business Premium – £13 per month per user
    • Business-class email with 50GB mailbox
    • Desktop Office 2016: Outlook, Word, Excel, PowerPoint, OneNote. Access and Publisher for PC only
    • Web versions of Word, Excel and PowerPoint
    • 1TB file storage with OneDrive for Business
    • Skype for Business, including video conferencing meetings
    • One licence covers 5 phones, 5 tablets, 5 PCs or Macs per user
    • Management services also available
  • All other Office 365 versions are also available – please ask for pricing

Additional Services

Our fully qualified and expert support technicians can also provide customers throughout Wrexham with a number of additional services, should you require one or more of the services offered below please get in touch with a member of the ACS Technology team to discuss your requirements and to get a FREE quote.

  • Custom System Building
  • Supply of IT equipment
  • Printer and Printer Supplies
  • Webhosting and related services
  • Basic IMAP email hosting
  • Backup systems and Acronis Backup Software
  • Acronis Cloud Backup
  • Hosted VoIP (hosted voice phone) Services
  • Wifi Installation and management
  • CCTV systems
  • Secure data destruction and IT equipment disposal
  • More – please ask for details

Why Choose ACS Technology

When it comes to business IT support in Wrexham, you want to be sure that you choose to work with professionals who offer a quality and efficient service. With years of experience when it comes to IT support for businesses in Wrexham, you can trust that you will receive the best IT support for businesses possible. With our excellent reputation and cost-effective it solutions it is easy to see why we are the leading choice for businesses who search for business it support near me in Wrexham. When you choose ACS Technology to provide your business with IT support you can rest assured that you will receive a quality and expert service, whether you have a support plan with us or require a one-off consultation, we will help you.

Contact ACS Technology for Business IT Support

Should you be looking for a reliable and reputable company in Wrexham to support your business with qualified and professional IT technicians, then look no further. Here at ACS Technology, we have a team of qualified engineers who are on hand to provide a range of business IT support services, to discuss your needs and requirements, simply get in touch with a member of the team today. From booking initial consultations to emergency call-out work, the team at ACS Technology have you covered.